Errell Niño
Senior UX Design Manager · Manila, Philippines
I design digital banking and fintech products that people trust with their money — leading research, design, and delivery across multiple Agile squads for one of the Philippines' largest banks.
My Story
15+ years in the deep end
I've spent 15+ years at the intersection of people, products, and enterprise complexity — from IBM's AI platform teams to leading 5 Agile squads simultaneously at one of the Philippines' largest banks.
Experience
Where I've done the work
Feb 2022 – Present
UX Design Manager / Squad UX Lead
Major Philippine Universal Bank (via Accenture)
Digital Banking · Payments
- Lead UX across 5+ Agile squads shipping digital onboarding and payments products.
- Owned the eKYC account-opening redesign that cut abandonment by 58% and shifted volume out of branches.
- Directed the unified payments hub that reduced errors 71% and support costs by ₱12.2M/month.
Nov 2020 – Nov 2021
UX Design Manager
Global Professional Services Firm (EY)
Enterprise Consulting
- Led enterprise UX engagements for banking and financial-services clients.
- Built and mentored cross-functional design teams across multiple concurrent programs.
- Standardized research and design-sprint practices across delivery teams.
Dec 2019 – Nov 2020
UX/UI Lead
American Technology Company (IBM)
AI Platform Teams · Wealth
- Led UX for enterprise AI platform products using Enterprise Design Thinking.
- Drove the UITF investment platform that generated ₱2.1B in new AUM within six months.
- Partnered with product and engineering to ship complex B2B experiences.
- Facilitated design workshops and playbacks with enterprise stakeholders.
Earlier
UX / Product Design Roles
Technology & Consulting
- Progressive UX and product design roles building foundational research, IA, and interaction-design expertise.
Credentials
Certifications & badges
Professional Scrum Product Owner II (PSPO II)
Scrum.org
Professional Scrum Master — AI Essentials (PSM-AE)
Scrum.org
Enterprise Design Thinking Practitioner
IBM
Certified Design Sprint Facilitator
DLSU Graduate School of Business / SixSigma PH
Certified Product Development Innovator
DLSU Graduate School of Business
Credly Verified Digital Badges
UX Design & Agile Practices
Skillsoft Learning Path Completions
UX Design · Product Management · Leadership
Toolkit
Tools & technologies
Design & Prototyping
- Figma
- Sketch
- Adobe XD
- InVision
- Zeplin
- Miro
- FigJam
Project & Agile
- Jira
- Confluence
- Trello
- Azure DevOps
Research & Testing
- UserTesting
- Hotjar
- Attention Insight
- Clarity UX
- Optimal Workshop
- Maze
AI & Vibe Coding
- Claude (Anthropic)
- ChatGPT (OpenAI)
- Copilot
- GitHub
Methodologies
- Agile/Scrum
- Design Sprints
- Enterprise Design Thinking
- Lean UX
- Service Design
Want the one-page version?
See my full resume, or reach out and let's talk about your product.